19 April 2017 
Emma Keenan, Procurement Specialist
The National Audit Office (NAO) has recently reissued its guidance on good contract management. The framework was originally developed because there was no widely available contract management good practice standard and the government at that time needed a benchmark. It was then shared as a useful document for procurement and other relevant roles to make use of. The framework focuses on the activities that organisations should consider when planning and delivering contract management and has particular relevance to service contracts (covering information and communications technology, facilities management and business processes) where service levels and value have to be maintained and improved often over long contract periods.
Whilst the document is not HE specific, the framework sets out key areas to focus on and will be very useful for anyone considering how to improve in this area. You can access the document here and, if you feel you might benefit from some formal training in this area, please get in touch with Emma.
