The HEPA Team is based in Loughborough.
Procurement Specialist - Ashley Shelbrooke
Ashley has a wealth of procurement experience from the HE sector, the private sector, and Government, where he worked for Crown Commercial Services. He is the guru for all things procurement so, if you have any questions, do drop him an email.
Rachel Ward - Learning and Development Manager
Rachel is our Learning and Development evangelist. She has a wealth of experience in communications, marketing and joined us from a well known supermarket chain where she led the learning and development for their clothing business. Rachel is always keen to talk to members about their L&D needs, so if you have any questions or ideas, please get in touch.
Matt Sisson – Head of Membership
Matt has worked at BUFDG since 2007. He has a degree in Politics from Loughborough University. He works on the website, the weekly digest, member engagement, counter-fraud, and sector surveys, among other things. If you'd like to get in touch with him then drop him an email.
HEPA is part of BUFDG which is a special interest organisation of Professional HE Services Ltd. PHES is an umbrella company for membership organisations in higher education including AUDE, HESPA and UHR. Being part of PHES means that we can call on the skills and expertise of the following members of the central services team:
Dominic Fryer - Managing Director
Dominic joined PHES in 2014 and since then has worked closely with the HESPA, AUDE, UHR and CHEIA executive committees and staff to welcome them to the Company. As Managing Director his priorities are to develop PHES to support the SIOs in the best way possible, to motivate and develop our people and ensure we operate first-class company governance. You can contact Dominic by email firstname.lastname@example.org.
Gill Birch – Events Manager
Gill has worked in the admin side of the HE sector for over 20 years, firstly at the University of Wolverhampton and then as PA to the Director of Finance at the University of Wales, Lampeter (now part of UWTSD). She has been working for BUFDG since 2001 helping to arrange training and events across the sector. On leaving school Gill trained and qualified as a Registered General Nurse. She also holds a Certificate in Accounting from The Open University. If you need any information about schedules or venues, or have any suggestions for suitable training, then please let her know.
Karen Newcombe - Financial Operations Manager
Karen joined the PHES team towards the end of 2017 and is doing a great job of keeping our finances in order. Karen worked in the finance team at Loughborough University for 13 years, so has a great understanding of how the sector works. She manages the finances for HEPA alongside the other associations in PHES and as well as processing the day to day transactions, she also works with the respective treasurers to plan for the future. If you need to contact Karen, please drop her an email.
Jemma Ladkin - Membership Officer
Jemma joined Professional HE Services (PHES) as Membership Officer in February 2018. She had previously worked for ten years as Events Organiser for Loughborough University. In this role she planned and organised events of various kinds, from industry exhibitions and academic conferences to business seminars. Her role as Membership Officer for PHES includes events support, database management, approving new members, web content updates, advertising sector jobs and a host of other things, all for each of the PHES Special Interest Organisations (SIOs): AUDE, BUFDG, HESPA, HEPA and UHR. Contact Jemma by email.
Ruth Turner - Membership Officer
Ruth joined Professional HE Services (PHES) as Membership Officer in November 2018. She previously worked for four years as Finance Assistant at Imago Venues, part of Loughborough University. She has also worked in customer service and finance roles. Her role as Membership Officer for PHES includes events support, database management, approving new members, web content updates, advertising sector jobs and a host of other things, all for each of the PHES Special Interest Organisations (SIOs): AUDE, BUFDG, HESPA, HEPA and UHR. Contact Ruth by email.
Alexander David - ICT Manager
Alex joined the PHES team in August 2019 as our first dedicated IT post. His role of ICT Manager is partly to deliver the IT strategy within PHES, to provide day to day support for staff, but also to help each association with their digital plans – such as new website developments, making the most out of the database and data analytics. He is based in the main office in Loughborough and will be a valuable asset to the team. To get in touch with Alex, please email him.