This course addresses the essential elements to ensuring the outcomes from your relationships with all your stakeholders are the best they can be.
The one day event (Registration from 9.00am for a 9.30am start and a finish time of 4.30pm) is aimed at anyone in the procurement function. The Agenda is as follows:
09:30 START – briefing; course overview; objectives; introductions
09:45 The business case for relationship management
o Increasing value
o Types of relationship Group Exercise
10:45 Coffee Break (15 mins)
11:00 Relationship management strategies
o Key principles
o Determining relationship strategies
o Issues and responsibilities
o Securing stakeholder engagement (Internal and External) Group Exercise
12:30 Lunch (45 mins)
13:15 Skills and Behaviour
o Influence
o Persuasion
o Collaboration as a process
Benefits and issues
When is collaboration appropriate?
o Managing differences Group Exercise
14:30 Coffee Break (15 mins)
14:45 Creating plans for relationship management
o How to establish, develop and maintain relationships
o Marketing procurement
o Relationship maturity Final Group Exercise
16:15 Summary & Review of Learning Objectives
16:30 Close of Workshop
Tagged : Procurement
Type : Training
Please contact info@hepa.ac.uk for more information