30th January 2018 0930-1630
Delegate fee: £264 (inc VAT)
This event is a must for anyone responsible for awarding and managing contracts in their institution. The day will cover:
What is Contract Management
o Definitions
o Benefits of good contract management
Pre-contract Award Phase
o Pre-contract award planning
o The importance of a good specification
o Specifying services
The Procurement Process
o Good practice
Key Contract Terms
o Implied and express terms
o Conditions and warranties
o Payment
o Escalation
o Service credits
o SLAs and KPI
Managing and Improving Supplier Performance
o Service delivery management
o Measuring performance
o Supplier reviews
o Early warning signs of under performance
Managing Contractual Change
o Record keeping
o The contract file
o Change control process
Contract Termination and Exit
o Conflict management
o Negotiation before litigation
o Managing the exit phase
With just 12 places available, early booking is recommended.
Tagged : Procurement
Type : Training
Please contact info@hepa.ac.uk for more information
